Communications

We use text messaging and iMessage to communicate with you regarding appointment reminders, scheduling, follow-up instructions, billing notifications, and other non-urgent healthcare-related information. Text messages are sent to the mobile phone number you provide. Please be aware that text messaging is not a secure form of communication and may be subject to unauthorized access. While we take reasonable precautions to protect your information, there is a risk that text messages could be read by others who have access to your phone or mobile service. By providing your mobile phone number and consenting to receive text messages, you acknowledge and accept the risks associated with text communication. You may opt out of text messages at any time by notifying our office or replying “STOP” to a message.

We may leave voicemail messages at the telephone number(s) you provide to communicate important information related to your care, including appointment reminders, test results, follow-up instructions, billing matters, and other healthcare-related information. These messages may include detailed or personal information. Please be aware that voicemail systems may not be secure and messages could be accessed by others who have access to your phone or voicemail inbox. While we make reasonable efforts to protect your privacy, there is a risk that voicemail messages could be heard by unauthorized individuals. By providing your phone number and authorizing voicemail communication, you acknowledge and accept the risks associated with leaving detailed voicemail messages. You may request limited or no voicemail messages at any time by notifying our office in writing.

Please contact our office with any concerns you have by emailing us at info@elementwellnesspdx.com